This course introduces students to the practice of phlebotomy and the role of the phlebotomist in a healthcare setting. Students will learn about the phlebotomy equipment and about basic blood collection procedures. Special blood collection procedures, safety procedures, quality management, and legal issues are discussed. The importance of professionalism and good communication skills in the patient care environment are also covered in this course.

This introductory course provides students with the basic principles and foundation needed to understand health insurance. Student will learn about the history of healthcare in the United States of America, concepts regarding healthcare, compare and contrast HMOs , PPOs, POS, individual and group insurance. Students will also learn about Medicare and Medicaid regulations regarding coverage for healthcare services and reimbursement. Ethical issues in the healthcare billing environment and how to prevent claim denials with accurate medical coding. This course teaches students to identify and assign appropriate diagnosis, procedure codes and modifiers for healthcare reimbursement. Students will learn how to utilize ICD-10-CM, CPT and HCPCS to assign appropriate codes to a medical claim. Students will also learn how to apply the guidelines and the importance of proper documentation for the processing of clean medical claims.

This program is designed to provide the technical knowledge and skills, along with the practical experience, needed for employment as a Certified Medical Assistant. Working in a doctor’s office or clinic, clinical medical assistants help physicians carry out procedures, care for patients, perform simple lab tests, and administer medications. This program provides students with a comprehensive learning experience, designed to provide, through lecture and clinical instruction as well as online learning, a body systems approach to the role of the medical assistant. Lectures cover the anatomy, medical terminology and medical conditions pertaining to each body system. Clinical instruction provides hands-on training of the procedures associated with each body system. Competency is verified through a skills check-off system. Upon satisfactory completion of the program, students will be eligible to take national accrediting exams offered by National Health Career Association.